# Issues with the sync of some tables

**URL:** <https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478>\
**Category:** CMS Bridge\
**Created:** [September 23, 2024, 9:08am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478 "2024-09-23T09:08:39Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [September 23, 2024, 9:08am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/1 "2024-09-23T09:08:39Z")

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Hello,

I’ve got troubles syncing two of my tables (I manage to sync the other ones) but some reasons : it doesn’t work.  
It seems like syncing the rich text doesn’t work properly (I do respect the limitations no H4, H5, H6, Image,Video,Code block)

Could I please get some assitance ?

Regards,

William

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**Author:** ![Support\_Rohan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support_rohan/32/144_2.png) [@Support\_Rohan](https://forum.finsweet.com/u/Support_Rohan)\
**Post date:** [September 24, 2024, 12:47pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/2 "2024-09-24T12:47:24Z")

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Hi @william1,

Which direction is the Sync? What in Rich Text is not working exactly? Can you record a Loom explainer?

Thanks!

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [September 25, 2024, 8:53am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/3 "2024-09-25T08:53:41Z")

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Hi @Support_Rohan,

It is a Webflow \> Airtable sync  
Here is the video to describe the issue : [https://www.tella.tv/video/my-video-3qj1](https://www.tella.tv/video/my-video-3qj1)

thanks

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [September 25, 2024, 1:23pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/4 "2024-09-25T13:23:26Z")

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And here is the second issue : [Syncing Issues with Webflow and Airtable 🤔](https://www.tella.tv/video/syncing-issues-with-webflow-and-airtable-8g0v)

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<div class="post-metadata">

**Author:** ![Support\_Rohan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support_rohan/32/144_2.png) [@Support\_Rohan](https://forum.finsweet.com/u/Support_Rohan)\
**Post date:** [September 25, 2024, 3:19pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/5 "2024-09-25T15:19:21Z")

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Hi @william1,

Can you remove the HTML tags (like `<p>` & `</p>`) in Webflow CMS and try again?

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<div class="post-metadata">

**Author:** ![Support\_Rohan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support_rohan/32/144_2.png) [@Support\_Rohan](https://forum.finsweet.com/u/Support_Rohan)\
**Post date:** [September 25, 2024, 3:27pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/6 "2024-09-25T15:27:33Z")

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Try this:

1. Import only the mandatory data for the `Produits de Sante` table, i.e. without any additional field mapping.
2. Sync the `Ordonnances Types` table’s Connection, after unlinking the `Exam complementaires` Field Link.

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [September 26, 2024, 9:31am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/7 "2024-09-26T09:31:56Z")

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Hi @Support_Rohan ,

I tried the three steps you suggested but none of it work 😢

What can I do next to try to make this sync work?

Thanks

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [September 30, 2024, 7:54am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/8 "2024-09-30T07:54:57Z")

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Hi @Support_Rohan ,

Is there a plan to fix these issues ? (Rich text sync and CMS tables connections) Or should I cancel my subscription and ask for a refund ?

thanks

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<div class="post-metadata">

**Author:** ![Support\_Rohan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support_rohan/32/144_2.png) [@Support\_Rohan](https://forum.finsweet.com/u/Support_Rohan)\
**Post date:** [September 30, 2024, 1:46pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/9 "2024-09-30T13:46:06Z")

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Hi @william1, it seems there is an issue with Connections that have reference fields. We will deploy the bug fix soon.

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<div class="post-metadata">

**Author:** ![Support\_Rohan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support_rohan/32/144_2.png) [@Support\_Rohan](https://forum.finsweet.com/u/Support_Rohan)\
**Post date:** [October 1, 2024, 1:05am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/10 "2024-10-01T01:05:54Z")

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Hi @william1 , we’ve deployed a fix. Please follow instructions on [Connect Reference Fields - Docs | CMS Bridge](https://finsweet.com/cms-bridge/docs/connect-single-multi-reference-fields) and try again.

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [October 1, 2024, 10:43am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/11 "2024-10-01T10:43:11Z")

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Hi @Support_Rohan ,

I get this error now 😬

![Screenshot 2024-10-01 at 12.33.56 PM](https://europe1.discourse-cdn.com/flex013/uploads/finsweet1/original/2X/8/8d7c95ce56c5771d0e1e13268009cb1a4a20520a.png)

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<div class="post-metadata">

**Author:** ![besart](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/besart/32/2993_2.png) [@besart](https://forum.finsweet.com/u/besart)\
**Post date:** [October 1, 2024, 11:08am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/12 "2024-10-01T11:08:26Z")

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Hey,  
Do you see any error in the airtable message field?  
I see that this error is thrown from airtable

````auto
{"error":{"type":"INVALID_MULTIPLE_CHOICE_OPTIONS","message":"Insufficient permissions to create new select option \"\"Autre\"\""}}```
````

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<div class="post-metadata">

**Author:** ![besart](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/besart/32/2993_2.png) [@besart](https://forum.finsweet.com/u/besart)\
**Post date:** [October 1, 2024, 11:11am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/13 "2024-10-01T11:11:58Z")

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I guess you should first fix the fields in airtable and webflow, then try again to sync.

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [October 2, 2024, 8:59pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/14 "2024-10-02T20:59:26Z")

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Thanks @besart !

I still have trouble with the Webflow Option field sync with the Airtable Single select. CMS Bridge tells me all if sync but the field remains empty.

Any ideas how to debug that please ?

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/finsweet1/original/2X/2/2d926b0555d5fa80d3d7c0e12d933f52436d21f8.png)

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [October 2, 2024, 9:01pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/15 "2024-10-02T21:01:54Z")

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Do I need to prefill the options in Airtable for it to be synced ? (my sync if from Webflow to Airtable)

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<div class="post-metadata">

**Author:** ![besart](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/besart/32/2993_2.png) [@besart](https://forum.finsweet.com/u/besart)\
**Post date:** [October 3, 2024, 10:27am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/16 "2024-10-03T10:27:10Z")

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Yeah, you need to have the same options in Webflow and Airtable to work.  
We don’t change structure of the Airtable tables or Webflow Collection.

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [October 8, 2024, 7:13am UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/19 "2024-10-08T07:13:03Z")

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Hello @besart

I solved most of my issues; I only have these two ones remaining :

 ![Screenshot 2024-10-08 at 8.58.08 AM](https://europe1.discourse-cdn.com/flex013/uploads/finsweet1/original/2X/3/3c1be432a37b19c898f390f2e1e9d740945fd22c.png)

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [October 10, 2024, 1:51pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/20 "2024-10-10T13:51:53Z")

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Hello @Support_Rohan @besart ,

I still have issues with my tables. For instance one table does’t sync all the items (50 are missing) despite CMS Bridge telling me that all is ok.

What can i do except publish webflow and reload Airtable ?

Thanks

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<div class="post-metadata">

**Author:** ![Support\_Rohan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support_rohan/32/144_2.png) [@Support\_Rohan](https://forum.finsweet.com/u/Support_Rohan)\
**Post date:** [October 10, 2024, 6:48pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/21 "2024-10-10T18:48:40Z")

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Hi @william1, try to manually trigger the Sync for those 50 items by deleting the values of `CMS-B: Sync time` and publish the Database Sync.

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<div class="post-metadata">

**Author:** ![william1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/william1/32/2902_2.png) [@william1](https://forum.finsweet.com/u/william1)\
**Post date:** [October 11, 2024, 1:14pm UTC](https://forum.finsweet.com/t/issues-with-the-sync-of-some-tables/3478/22 "2024-10-11T13:14:14Z")

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@Support_Rohan  
When I delete them I triggers a new sync but I still get 50 more webflow items than Airtable items (the sync is Webflow \> Airtable).  
I’ve got the same issues with another table with more than 300 items missing ! I don’t know what to do next 😢
