# Signed up to wrong plan - refund request

**URL:** <https://forum.finsweet.com/t/signed-up-to-wrong-plan-refund-request/5912>\
**Category:** Finsweet Components\
**Created:** [August 21, 2025, 12:19pm UTC](https://forum.finsweet.com/t/signed-up-to-wrong-plan-refund-request/5912 "2025-08-21T12:19:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hello54](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/hello54/32/3642_2.png) [@hello54](https://forum.finsweet.com/u/hello54)\
**Post date:** [August 21, 2025, 12:19pm UTC](https://forum.finsweet.com/t/signed-up-to-wrong-plan-refund-request/5912/1 "2025-08-21T12:19:13Z")

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Hi I signed up to the wrong plan which I don’t need so I need to cancel and get a refund. I only need the cookie consent plan.

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**Author:** ![Support-Finn](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.finsweet.com/support-finn/32/5169_2.png) [@Support-Finn](https://forum.finsweet.com/u/Support-Finn)\
**Post date:** [August 21, 2025, 12:41pm UTC](https://forum.finsweet.com/t/signed-up-to-wrong-plan-refund-request/5912/2 "2025-08-21T12:41:38Z")

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Hi @hello54!

For billing, cancellations and refunds, please email [support@finsweet.com](mailto:support@finsweet.com) with your request. Our team there can process your cancellation, handle your refund, and help you get set up with just the Cookie Consent plan.

Be sure to mention in your email that you only need the Cookie Consent plan.

Sorry about the confusion with your initial signup!

If you need any other assistance, @Support-Luis or @Support-Pedro can help you further.