Cookie Consent, when closing the Preferences the banner will NOT be displayed again

Description

Cookie Consent,when closing the Preferences the Cookie Banner will NOT be displayed again.

  • Opening the Preferences from within the Banner, especially on inital consent. (NOT changing the preferences/settings)
  • Closing via Botton or “click away

Is it possible to display the consent banner again, after closing the preferences, especially on inital consent. and if how?

(Should be default)

Site URL

Video/Screenshots

Hey @space! :waving_hand:

I can see what’s happening with your Cookie Consent implementation. When users open the preferences panel from the initial banner and then close it without making a selection, the banner doesn’t reappear. This is actually the default behavior of the Finsweet Cookie Consent component.

The component treats “closing the preferences” as an interaction that dismisses the banner, even if no explicit consent choice was made. This can result in users never providing their initial consent, which isn’t ideal for compliance.

Unfortunately, this is the intended default behavior of the component, and there isn’t a built-in setting to make the banner reappear after closing preferences without selection.

To achieve the behavior you want (banner reappearing after preferences are closed without selection), you would need a custom JavaScript implementation using the Consent API to detect this scenario and re-show the banner.

Could you confirm what fs-consent-mode you’re currently using in your script tag, and whether you need this for GDPR compliance specifically? This will help determine the best approach for your use case.

For custom code help with implementing this behavior, @Support-Luis or @Support-Pedro can provide you with a complete solution that handles this edge case properly while maintaining compliance.

Thanks for the quick reply!

Website-Link (production, with working GTM Setup, :face_with_peeking_eye: ): https://www.space-shack.com/

  1. What do you exactly means, with “which fs-consent-mode you are currently using in your script tag”.

    generally, i have (or want) a Google Tag Manager Setup.

    ** Currently i dont load and not load scripts on this website based on a user’s consent (fs-consent-categories=”*”, type=”fs-consent”

    (could NOT find fs-consent-mode at all on my Site, dev tool search)

  2. “need this for GDPR compliance”: isn’t ideal for compliance, but also isn’t ideal analytics, marketing and GDPR-compliance related content.

    of course: if no explicit consent choice → no consent at all (no “cookies” allowed,only necessary/essential), 100% GDPR conform
    but: “pushing” the user to give explicit consent, is also 100% GDPR conform → ideal for analytics, marketing and GDPR-compliance related content.

Help and advice, especially improvements, are always welcome. Regards