I made a wrong purchase

Consent Pro
1

Hi Consent Pro Team,

I hope this message finds you well. I recently purchased a plan for my account, but I accidentally assigned it to the wrong website. Can you make transfer for right website ?

The purchase was made today, so I hope this can be resolved quickly. I would really appreciate your help with this.

Thank you in advance!

Best regards,
Bart

2

Hey @bartlomiej.haduch!

For billing and license-related requests like transferring your Consent Pro plan to a different website, the best path is to reach out directly to support@finsweet.com — they’ll be able to sort out the domain correction for you.

To help speed things up, it’s worth including in your email:

  1. Your purchase/order confirmation
  2. The incorrect domain it was currently assigned to
  3. The correct domain you’d like to use

You can also manage your subscriptions and linked domains at my.finsweet.com/plans for reference.

The team will take it from there! :flexed_biceps: