Issue with new Component Slider

I’m having an intermittent issue with the slider component that we subscribed to.

About half the time the slider works and half the time it does not. I can’t find a pattern but some users it works for and some it doesn’t. I’m not sure if it’s dependent on the browser or the device but we need to get this fixed quickly.

I have attached a screenshot of one of the pages where the slider isn’t working for me. It just won’t scroll or do anything. Here is the link to that page: AcreEdge® Performance Portfolio: Premium Agronomy Solutions for Optimal Crop Yield

However, it may work on your end. We have about 5 or so of the component sliders throughout the site. I am using the same class names across the different pages which maybe is the issue? Here’s my read only link.

Let me know if you are able to find anything that might fix this.

Hey @jacob4! Could you please share more info on the machines and browsers where the components are failing?

I have tried on both Chrome and Safari but the sliders are working as expected :thinking:

Also, using the same class names should be no issue if you define each slider as an independent instance.

That’s the thing, it happens intermittently so I never know which browser it’s going to fail on. Could you check my read-only link to see if everything looks correctly? And like I mentioned, it works most of the time but I had the client reach out about it not working and someone on our team.

These are the pages where there are sliders:

Hey @jacob4! Good news and bad news.

Good.- managed to get a broken slider on the page
Bad.- as I was debugging, it suddenly started working and I did not find a reason why as I did not change anything

As far as I can tell, nothing seems to be wrong with the setup. I have asked the team for help on this. I’ll get back to you if we find anything :muscle:

Ok thank you for letting me know. Let me know if your team is able to find anything!

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Hey @jacob4! We were able to see the failure yesterday but have not been able to reproduce it or diagnose why it is happening. I checked once again today, and all sliders seem to load as they should, even with a couple of page refreshes.

Have you modified anything related to the code in the meantime? Is there anything that might have been blocking the script?