Open Preferences Issue After Updating to Consent Pro Component

Consent Pro
1

Description

I recently updated my Webflow site from the Finsweet Cookie Consent banner to the Consent Pro component, as recommended. Before the update, everything was working correctly, but after the update I am encountering the following issues:

  1. Open Preferences Button Not Working Across Pages
    The “Cookie Settings” button in the footer only works on the page where the consent banner is implemented. Previously, it worked properly on all pages. The attribute fs-consent-element="open-preferences" has been applied correctly.

Site URL

Required: Please provide a staging/production URL where we can see the issue

Steps to Reproduce

  1. Open /calendar page, where the Consent Pro banner is implemented.
  2. Click the “Cookie Settings” link in the footer. The preferences banner opens as expected.
  3. Navigate to the Home page (or any other page without the banner implemented).
  4. Click the “Cookie Settings” link in the footer. The preferences banner does not open.

Expected Behavior

The “Cookie Settings” link in the footer should open the consent preferences banner on all pages of the website, not just the page where the banner is implemented.

Actual Behavior

The “Cookie Settings” link in the footer only works on the page where the Consent Pro banner is implemented. On all other pages, clicking the link does not open the preferences banner.

2

Hello @birukmolla30!

Thank you for the bug report! We are looking into it as we speak! I’ll let you know if there is any action needed on your end.

Apologies for the inconvenience!

1 Like
3

Hey @birukmolla30! We have identified the issue and pushed a fix! Could you please verify everything is working on your end? Please test in an incognito window or clear your browser’s cache before testing!

4

Hi! Just checked it in incognito and cleared my browser’s cache—everything looks good on my end too. Thanks so much for addressing this so quickly!

1 Like