Our Dashboard does not have all related tabs for use (like Logs)

Consent Pro
1

Description

The question is that our Consent Pro dashboard (paid app) does not look like this one included in this documentation: https://docs.consentpro.com/v2/storing-consents

Thinking that this is due to not being published yet?

Site URL

URL: firstcarolinabank

Steps to Reproduce

  1. Open Consent Pro App
  2. We see only 2 tabs: Configure and Script

Expected Behavior

We want to see what is to be available in the screen provided in the above link of your document

Actual Behavior

  1. We see only Configure and Script tabs

Video/Screenshots

Required: Please provide a short screen recording showing the issue

Additional Context

  • Browser: [e.g., Chrome on Mac]
  • Device: [e.g., Desktop]

NDA Notice: If you’re under an NDA, please feel free to send us a Direct Message/Email with the above information.

2

Hey @amyhynes!

We can see you’re only seeing Configure and Script tabs in your Consent Pro dashboard, but you’re expecting to see additional tabs like Logs.

We want to make sure we give you the most accurate information here, so we have a few quick questions:

  1. What plan/subscription are you on for Consent Pro? (Monthly, Yearly, or Lifetime)
  2. Have you attempted to set up the storing consents feature (the Cloudflare Worker + KV setup)?
  3. What specific feature are you looking for? Is it viewing consent logs/records, or something else?

The storing consents documentation shows how to set up consent record storage using Cloudflare Workers, which is an optional feature for GDPR compliance in certain countries. We’re checking with the team to confirm whether completing that setup enables additional dashboard tabs, or if there’s something else controlling tab visibility.

Let us know the answers to those questions and we’ll get this sorted for you!

3

  1. What plan/subscription are you on for Consent Pro? Lifetime

  2. Have you attempted to set up the storing consents feature? Setting up with a webhook. https://docs.consentpro.com/v2/storing-consents

  3. What specific feature are you looking for? Is it viewing consent logs/records

4

Hi @amyhynes

Have been looking into this

About the dashboard mismatch, have you by any chance checked out this implementation tutorial in the docs https://www.youtube.com/watch?v=G6WITcW9B_4

The dashboard is similar to what you shared on your end, the docs page version may be from a different version

Even though you’re on a Lifetime paid plan, that does not automatically include:

  • Built-in consent database
  • Consent log dashboard
  • Internal consent records viewer

The webhook method in the docs means:

Consent Pro sends the consent data to your own backend via webhook
YOU store it (Airtable, Make, Zapier, Supabase, server, etc.)

So the dashboard itself does not store or display those records.

Consent Pro is primarily:

  • A consent banner manager
  • A script blocker
  • A consent category manager

It is not automatically a consent database system.

If you want actual records of:

  • Timestamp
  • Consent categories accepted
  • Possibly page URL
  • Possibly user agent

You need to use the Webhook feature described in the docs and send the data to:
(Airtable, Make, Zapier, Supabase, server, Your own backend, etc.)

Consent Pro will send the payload, you store it, you create your own “log viewer”.

5

Hi @amyhynes

Just to add onto this, after consulting with the team, I’ve just realized that you are actually looking at v2 documentation which is yet to be released

The app is not slated to show tabs until the next week after release

Hope this now fully clarifies the issue

6

Hello! I can see the log now, but today a log list of about 50 logs are now only about 10 of them? Is there a time limit on the logging?

7

Hi @amyhynes

The dashboard shows the most recent logs for the most part

It’s a UI view of recent consent activity, not guaranteed full history, so older entries can stop showing in the UI even if they existed before

If you need full history, you will need to store it, manual access/long-term control requires external storage (e.g. Cloudflare KV/Webhook endpoint)

Other likely edge case could be

  • Environment change
    (staging vs production logs are separate)
  • Domain/script changes
    new logs start fresh
  • Filtering/pagination in UI
    sometimes only latest batch shown
  • Recent update / refresh of Consent Pro
    logs view reset or limited

Also checkout this further explanation on the forum

8

Hello @amyhynes!

A small correction to what @jesse.muiruri shared.

The Consent Pro app dashboard shows up to 100 consent logs for the last 7 days. You can find the complete log on the Analytics tab (Available on the Premium plan) and filter by date range.

Of course, all consent logs are included in the CSV once you export it.

9

@Support-Luis This is not working for the last 7 days. This was working beautifully before and now nothing is being logged.

screencapture-firstcarolinabank-design-webflow-2026-03-27-08_57_34
screencapture-firstcarolinabank-design-webflow-2026-03-27-08_57_341340Ă—938 125 KB

10

I’ve raised the issue with the team, and we are looking into it.

Thank you for the report!