Hey there, cookie consent works great when in simple mode, but when I try the ‘Full’ mode, I can’t get any cookie scripts to show up. I have a Meta Pixel in my header custom code, but it’s not showing up in the Components app. I can’t even see the button to scan for them. Categories (other than essential) aren’t showing up either, presumably because no scripts have loaded? Please advise.
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Hey @rbsteffens! You may not have updated the component yet, so no scripts are showing on the scripts panel.
Can you:
- Select the Component on the designer
- Open the Components app
- Select the Full option
- Click on Update component
- If you see your code, follow the instructions on how to make it compliant. If not continue with these steps
- Publish the project
- Re-open the app and scan the project. Scripts should now be detected.
Please let me know if this solves the issue on your end!
these steps didnt work, also deleted everything and started over twice. no luck
Hey @josh5! Apologies for the inconvenience, are you still facing this issue?
@Support-Luis @support-pedro - I am having the same issues as this thread. I have reran the script a few times (4) - deleted all classes so that it was a fresh install. each time, the scripts show the Nice Job.
I have also deleted the google tags and facebook pixel in headings.
It sounds like the Full mode is blocking scripts from loading properly. Try checking if your Meta Pixel is correctly wrapped in the required consent attributes. Also, see if manually adding scripts to categories helps. Clearing the cache or reloading the app might also trigger detection. Let me know if the issue persists!
Hey @rallen! Thank you for sharing, we will be looking into this in the next few days.
I have also sent you a DM with more information.
Hey @here!
The scripts weren’t loading because the staging domain was either unpublished or private. Since we can’t scan the site, no scripts were shown.
Make sure the staging domain is published so the app can properly scan your project!
If anyone faces any issue please reach out to me!