Description
I can see stored consents in my Cloudflare KV store. But looking in the consent pro app, nothing shows up.
Site URL
Required: Please provide a staging/production URL where we can see the issue
Steps to Reproduce
- Setup stored consents with Cloudflare
- Interact with the consent banner
- Check data
…
Expected Behavior
I expect data to show up in the consent pro app.
Actual Behavior
Data only shows up in Cloudflare KV. Even after waiting several days, I only ever see data in the Cloudflare KV.
Video/Screenshots
Required: Please provide a short screen recording showing the issue
- Screenshots (if applicable):
-
Cloudflare KV
-
Consent Pro app
Additional Context
- Browser: Firefox 148
- Device: Windows 11 Pro
NDA Notice: If you’re under an NDA, please feel free to send us a Direct Message/Email with the above information.
Hey @james.carbine!
We currently do not support showing custom endpoint consent logs. This tab is intended to show the logs collected by Consent Pro as we now support consent logging natively.
I’ve passed this on to the team to see if there is something we can improve. In the meantime, you’ll have to resort to CloudFlare’s log.
Ok, gotcha. The docs make it sound like it should work in both places.
This is a quick guide to help you if you want to store consents in your own database. Our solution already stores consents automatically in the app, so only follow this guide if you want to save consent logs in an additional location.
Maybe the docs can be updated to make this clear?
We will revise the docs to make this clearer 
1 Like
Hi @Support-Luis!
How long should it take for records to show up? I toggled off the “Store Consents Endpoint URL” setting and published. Tested the site in an incognito window. It’s been about 30 mins and still nothing shows up in the “Records” or “Analytics” tabs.
Thanks!
Hi James, has this been resolved for you, or have you found a solution? I am experiencing the same problem…
Turned off “Store Consents Endpoint URL“ to stop Cloudflare storage, published page, tested in incognito window, gave it an hour… still no logged records.
My ContentPro instance is not showing the log either. We turned off our endpoint as well and republished. However, I am in Webflow staging testing and not in Prod yet.
Hey @here!
We have identified a bug that is causing this. We are working on fixing it as soon as possible
Apologies for the inconvenience!
2 Likes
Thanks Luis. It would be awesome if while fixing this bug, they made it so we could store consents in cloudflare AND also store them in the ConsentPro. Rather than one or the other. So we can have our own long term storage but have a nice interface to analyze them. Just sayin. 
1 Like
@Support-Luis Looks like it is fixed now. Thanks!
1 Like
Hey, I’m experiencing this problem as well on a brand new site. Not storing consents anywhere else. On premium plan.
@Support-Luis any way I can get help?
Hey @matteo.fabbiani.it! Can you share a read-only link?
I am getting the same issue. Looks like it stopped 7 days ago. Was working beautifully and now nothing is logging.
Hey @amyhynes, we have identified the issue. We are working on a fix.
Apologies for the inconvenience 
