Hey all, I’m updating my consent banner to V2. Very excited to try it!
Did the scan and the only tracker it didn’t auto-categorize was the Linkedin Insight tag. I’ve tried both their cookie policy and privacy policy. Same format as the other trackers with https and everything.
Also tried the AI auto-flll, and get the same error. I’m able to reach the URLs just fine. How should I be formatting this?
You’re right that those LinkedIn URLs work perfectly when you visit them directly — we’ve confirmed they load correctly. The issue appears to be with how the tracker editor validates policy URLs, rather than with the URL itself.
We’re not finding specific documentation on this validation behavior in Consent Pro V2, which makes it difficult to provide a definitive solution. Based on what you’re describing, this could be related to how the editor checks URLs server-side (some third-party sites like LinkedIn can block automated validation requests), but we can’t confirm that without getting the team involved.
Here are a couple of things you could try as experiments while we investigate:
Try the LinkedIn privacy policy URL without any trailing slashes or query parameters
Try the cookie policy URL: https://www.linkedin.com/legal/l/cookie-table (their detailed cookie table)
However, we can’t guarantee these will work — they’re just worth a quick test.
Since this appears to be a validation issue rather than a URL formatting problem, we’re bringing in @Support-Luis and @Support-Pedro who can look into the tracker editor’s validation logic directly. They’ll be able to determine whether this is a known limitation with certain third-party URLs or something we need to address.
Let us know how those experimental URLs work, and the team will follow up soon!