Checkboxes not showing Cookie Consent

Hi There

I’ve implemented the cookie consent component and it all looks fine in designer, but when i publish to test, the preferences manager doesn’t display the checkboxes.

I’d love to share a read only link from webflow but I’m under NDA from my client, is there a way to share a link to a support individual without exposing it publicly?

Hey @andre.murrell!

Please check if you have the -webkit-appearance: none style anywhere in your project as this has been known to hide the checkboxes.

If you are still having issues feel free to DM me your read-only!

Hi @Support-Luis

Thanks, i’ve searched for that in inspect and had a look at my custom code and i can’t see it anywhere obvious. Stupid question, but how do i send you a DM?

You should be able to click on my profile picture and then the chat button. I’ve contacted you as well so you should see a notification on your end :wink:

I’ve just signed up so i can use the chat function. Thanks in advance for your help.

Hey guys, did you find a solution for this problem? I’m using the Finsweet cookies, but my checkboxes has disappeared :slight_smile:

Hey @business1! Have you tried searching for the -webkit-appearance: none on your live site? This hides the checkboxes and could be present if you cloned the site.

You can share a read-only link with me and I can take a look if you are having issues :muscle:

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