Cookie preferences appearing off screen

Hi There

My preferences banner seems to be appearing off the top of the screen. Any ideas as to what might be causing that?

Thanks

Just following up on this? Thanks

Hey @andre.murrell! Could you share a read-only link?

Hi Luis

Sure here we go: Webflow - Modern Citizens CF

Hey @andre.murrell!

I see you’ve re-added the Component to the site and it is now working as expected, could it have been that there was a change on the display setting that was making the preferences pop-up move out of place?

Hi @andre.murrell !

This may be caused by a conflict between the Cookie Consent animation and your project.

Could you test updating the component to load without animation, please? Sharing step below:

In case you already have the component:

  1. Select your Cookie Consent component;
  2. Open the app and go to Cookie Consent (Now you are in edit mode);
  3. Click “Animation” and “reset”;
  4. Click on “Update Cookie Consent” button.


In case you would like to create the Cookie Consent component again. Keep “Animation” as empty.

We hope this solves the issue. If it does, please let us know so we can investigate what might be affecting the styles during the animation.

Thanks!