I recently created a user for our developer in Airtable so he could configure the CMS-Bridge connections using my Finsweet account. After removing him from our Airtable members (since he only needed temporary access), I’m now seeing the following error:
Error:
Error:
Database Sync error: Airtable Error: Invalid permissions, or the requested model was not found.
Check that both your user and your token have the required permissions, and that the model names and/or ids are correct.
Is there a way to update the token, or any alternative solution that doesn’t require reconfiguring everything? The syncs are still in place, but they’re no longer functioning.
Hi @Support-Luis ,
Thank you! (and sorry for the slow reply - I clearly failed to turn on email alerts!!)
I suspect it’s because I’ve removed access from Airtable for the person who set it all up.
We used my Finsweet account - so that’s all good.
When you say “Recreate the connection” (and apologies for dumb questions) do you mean hit the big blue “+ create a new connection” button? Or do I need to go somewhere else?
That is correct! You can create a connection as you’ve created the existing ones. The only extra step is to recreate the token, as the previous ones from he broken connection should not be used.
