Unable to store cookie consent

I’m experiencing issues with storing cookie consent through Cloudflare for my website (https://www.novacy.io). Could anyone provide assistance or guidance on how to resolve this?

Hey @yair! Can you share more details on the issues you are experiencing?

Hi @Support-Luis, Please let me know what exactly you need. I followed every step as explained here https://www.youtube.com/watch?v=yvmB3kE9UuE

Hey @Support-Luis , can you be more specific on the details you need? We still haven’t managed to solve the issue with storing the consents through CloudFlare.

Hey @Support-Luis , this is urgent. Please let me know how can I store the cookies consent with CloudFlare if I followed the instructions but it doesn’t work.

hey @support2, I have followed the tutorial and cannot replicate your issue. :thinking:

Could you please share some screenshots by DM with me?

Hi @Support-Luis, How can I send you a private message?

I’ve DM’ed you here :wink:

Can anyone say what the issue is/was? I setup my clouflare account and followed all the steps, but I don’t see any requests coming in after sending a couple.

Any help would be appreciated!

Hey @dominiquetorfs, I will update the topic once we find the issue. However please check your DMs as I have contacted you

Hi Luis, thank you for your reply. But I’m not finding any DMs on this website. Where can I find them? I’m setting up the cookie consent component for a client who has bought a yearly subscription.

Hello @dominiquetorfs, don’t worry I’ll send you an email.