Hello, I have watched the video on enabling Finsweet Cookie Consent for GTM, but I noticed you only provided examples for tags that are meant to fire on every page.
However, I have some tags that are meant to fire when the user visits a certain page - how do I incorporate Finsweet cookie consent? If I tried to add multiple triggers, it creates an OR condition.
Two tags will be for marketing purposes, and then other tag will be for analytics.
Let me know the best way.
Hey @creative! I notice we don’t cover this on the docs either. I have asked the dev team on further instructions, thanks for bringing this up!
I’ll get back to you as soon as I have more info
Hi @Support-Luis, thank you for reaching out to the developers. Have you heard back from them yet? Thanks again
Hey @creative! Apologies for the delay. Could you please try this setup?
Instead of creating two different triggers, we make one with two firing conditions. Or as many as your setup requires.
Let me know how it goes.
Hi Luis,
that worked! thank you, I actually modified your example to be like this, since you don’t have to repeat the event name for it to work.
However, I have another question. When I cleared the cookie permissions for my site and visited the page initially, I noticed none of my site wide page view tags were firing. I was expecting the site wide page view tag to fire because in the consents manager, I chose Opt-out:
This would make me think that only if the user clicks the reject button on the cookie banner, or modifies the preferences, we STOP firing GTM tags from that point on.
I did all my testing in Preview Mode.
Here are two screenshots that show what I mean:
I appreciate your help!
Oct 20th @Support-Luis , can you please check the above?
Hello @creative! Apologies for the delay.
By saying
Do you mean that the Opt-out version is not on the https://www.pfasgeorgia.com/ page yet? I can still see the Opt-in version is working here.
Could you please share a link to the staging domain?
@Support-Luis
Sure, the staging URL is https://pfas-ga-new.webflow.io/
Maybe you’re right, I just assumed the Cookie Consent is configured like this:
Also, how can you tell what mode the cookie consent banner is using?
@Support-Luis Hi Luis, friendly reminder to circle back with me on the opt-in vs opt-out mode configuration in the cookie consent banner for the following sites:
https://pfas-ga-new.webflow.io/
https://www.pfasgeorgia.com/
I want both sites to be in opt-out mode. Because GTM is not firing as I expect it to when a new user visits the site. If the user completely ignores cookie consent, I want tags to fire and assume that all types of cookies are implicitly accepted.
Hi @Support-Luis , kind reminder to read the above message.
Thank you!
Hello @creative! Apologies for the delay.
You can simply change the mode inside the Components app.
If you select Opt Out, all cookies will be accepted by defualt and the data collection from GTM will start instantly.
You’ll only need to manually remove the “Reject” button and change the description for the banner. If users click on preferences, they can uncheck whatever category they wish to reject cookies from.
Can you please do these changes and let me know if the performance is what you expect?
Hi @Support-Luis ,
I think the part I’m stuck on, is that I’ve had it set to Opt-Out mode. I just re-published the Webflow site despite it not detecting any changes (and when I clicked to update the Cookie Consent banner, it also told me there were no changes detected).
here it is
And I know it’s not working, because when I go to the site in incognito mode, all of the following fs-related configurations have the value ‘false’
Now, if I were to click Accept and then reload the page, those would all become true and that allows GTM to start capturing page views.