V2 Scanner is not picking up the GTM usage on the site in order to categorize

Consent Pro
1

Description

V2 Scanner is not picking up the GTM usage on the site in order to categorize. It was scanned and found on v.1.

Site URL

Required: Please provide a staging/production URL where we can see the issue

Steps to Reproduce

  1. Go to ConsentPro Manager tab
  2. Conduct scan
  3. no Google Tag Manager/GA4 listed
    …

Expected Behavior

  1. Go to ConsentPro Manager tab
  2. Conduct scan
  3. Google Tag Manager/GA4 listed

Actual Behavior

  1. Go to ConsentPro Manager tab
  2. Conduct scan
  3. No Google Tag Manager/GA4 listed

Video/Screenshots

Required: Please provide a short screen recording showing the issue

  • Video link: [Loom/Screen recording URL]
  • Screenshots (if applicable): [Upload or link to screenshots]

Additional Context

  • Browser: Chrome
  • Device: Desktop/MacBookPro

NDA Notice: If you’re under an NDA, please feel free to send us a Direct Message/Email with the above information.

2

Hey @amyhynes!

The scanner does not list GTM as an entry in the trackers list; it only shows a badge if we detect a tracker originating from a resource that was loaded by GTM.

Could you share a quick Loom on your GTM setup and the scan report?

You can share it with me by DM, and we will have a closer look.

3

Thank you for your help! All working now!