Best Practice for setting up Instagram Component for a Client

Finsweet Components Instagram Feed
1

Hey Finsweet team & community :waving_hand:

I’m currently setting up the Instagram Feed Component for a client project and had a few questions regarding the best approach for client work. I’ve read the official guide here:
:link: How to Get an Instagram Access Token - Finsweet Components

However, a few things are still unclear to me:

  1. Developer Account – Do I need to create a Meta Developer Account for myself, or does the client need to set one up with their Facebook/Instagram credentials?
  2. App per Client? – Can I use one Meta App for multiple clients (and just swap the access tokens), or is it best practice to create a separate app per client?
  3. Testers vs. Developers – Why do I need to add the Instagram account as an “Instagram Tester”? Why not as a Developer or Admin?
  4. Cost – Are there any hidden costs involved with creating or maintaining a Meta App (even long-term or with multiple tokens)?

Also, my “Add Products to your app” view in the Meta dashboard looks quite different from the one shown in the tutorial — maybe the UI has changed again?

Any help or recent experience on this would be greatly appreciated! :raising_hands:
Thanks in advance!

David

2

Hello @himmrichdavid!

Those are great questions! I have contacted the team behind the Instagram Component and they have shared the following answers

  • Since you’re looking to help clients in their works, you would have one Meta account that is controlled by you.
  • It is best to separate each client per Meta app.(separation of concerns)
  • A tester role is required. It enable the integration pull content
  • No hidden costs — our app stays within the free limit. Caching is one of the strategies we use to keep your app within the limits.

I hope this helps and if you have any other question, feel free to reach out!

3

Hey @Support-Luis,

thank you very much for your quick and helpful reply!

I’ve tried to set everything up according to the official guide – and everything worked smoothly up until Step 6. However, I’m running into issues at Step 7:

7. Go to Products → Instagram Basic Display → Basic Display

Unfortunately, there is no “Instagram Basic Display” option available in my Meta App – only “Instagram”. The UI in the dashboard seems to have changed and I suspect the Basic Display API is no longer accessible for new apps (which might be why I’m getting the wrong token format?).

When generating a token, I receive one that starts with IGAFl..., but when I try to implement it into the Finsweet Component, I get this error:
“Invalid Format. Valid Format: IGAA”

Also, regarding Step 7.5:

“Log into Instagram when prompted and click ‘Authorize’”

Is there any alternative to this step for client projects? Because it would require access to the client’s Instagram password.

Thanks again in advance!