While it works well for syncing data, the user experience has been challenging in my specific scenario.
We’re on a paid plan due to the number of connections we require, and several parties are involved: the marketing agency, the clients (with multiple stakeholders), and myself as the developer.
The issue arises because the marketing agency purchased the license, but when I access the tool on my end, it connects to my personal FS account. This prevents me from seeing all the connections previously set up through the agency’s login. The same issue occurs when one of the stakeholders tries to publish or add new items—everything has to go through the marketing agency, as the connections don’t appear on their end either.
This wasn’t an issue with the previous integration we used (Nobul), where these limitations didn’t exist.
Is there a way to resolve this so that connections can be more seamlessly shared across users or accessed from multiple accounts? I’d appreciate any suggestions or solutions you can provide.