Upgraded to CMS Bridge Unlimited but extension is stuck saying I’m still on the free plan. Have tried signing out, clearing cookies, cache, restarting browser, etc. Still stuck.
Hey @mkaskie1!
We totally understand how frustrating this is — you’ve upgraded to CMS Bridge Unlimited and tried all the standard troubleshooting steps, but the extension is still stuck showing the free plan. 
Based on previous support experience with this exact symptom pattern, the most common cause is that your domain or workspace hasn’t been linked to your CMS Bridge subscription in your Finsweet dashboard yet.
Here’s what to check:
- Go to your Finsweet dashboard at my.finsweet.com
- Log in with the same account you used to purchase CMS Bridge Unlimited
- Look for your workspace/domain settings and make sure your workspace is properly connected to the subscription
- Verify the subscription shows as active for CMS Bridge Unlimited
Once the domain is linked, the extension should recognize your upgraded plan immediately — no cache clearing or reinstalling needed.
If this doesn’t resolve it, please let us know and we’ll escalate to @Support-Luis or @Support-Pedro who can check your subscription status on the backend and get this sorted out for you quickly.
Let us know how it goes! 
This didn’t work, can you please escalate.
Thanks for reporting this. I can see your Unlimited subscription in our records. We’ve escalated to the CMS Bridge team to check license linking and force a sync. We’ll update this thread as soon as it’s resolved.