I have an issue getting my upgraded plan to show in Airtable extension. I tried to create my connection using the free plan to start and hit my limit upon successful sync. I then upgraded my plan but cannot get my new plan update limits to show. I’ve disconnected, logged out and in again, and deleted the connection. Nothing has helped it recognize my new account plan update and limits.
What can I do?
Hey,
Can you try to clean the cache and log in with google account instead of email/password.
Ok, I’ve tried both. Started by clearing the cache and all and then logging in with my google account. No luck
I also just noticed that the reset timer keeps changing based on the time I see it. So before it said Nov 1 at 1:54pm. Now it says Nov 1 at 4:24 PM.
Maybe there is something broken with the reset.
Hey,
We found the issue and working on a fix.
We will inform you when we push the changes.
We pushed a fix for this bug, just try to link with the account that you have active subscription.
If you still have problems, please let us know.
