Filtering breaking when I change collection item name

I have a site with cmsfilter.

I changed a collection item name and now filtering for that item has stopped working.

I changed it from a one word name to a two word name. If I change the name back, it works again.

Filtering still worked for other collection items, including those with two names. Webflow support say there is nothing wrong but to me it seems like there a database cache / clean that needs to happen.

Has anyone experienced anything like this?

On further testing even if I create a new filtered item and assign it to the problematic filter item, it still won’t show in filter results. Only when I change the name back does it start working again.

Hey @jon.burdon! This is a strange behavior indeed :thinking:

Could you share your read-only and live links?

@Support-Luis the site has an NDA so it’s not ideal to share it on this forum. Is there any way to get support on it without sharing publicly? I messaged you the links on Slack.

Webflow Support gave this feedback:

I’ve reviewed your enquiry and done some testing on my end by renaming a CMS collection in our environment. The results confirmed that:

  • The name change is accurately reflected in the database and site’s JSON file.
  • The collection ID remains unchanged after renaming, ensuring data consistency.

This indicates that the Webflow CMS is updating as expected. Based on these findings, it’s likely that the issue you’re experiencing is related to the Finsweet integration, potentially a caching or connection issue on their side.

We recommend reaching out to Finsweet’s support team for further assistance. Their team is well-equipped to investigate and resolve issues specific to their tools and integrations.

If you need any additional details from our testing to provide to Finsweet, or if there’s anything else we can assist you with, please don’t hesitate to reach out.

i face kinda same problems. before i updated the style and class name, every filter works well, but now all filters do not work. Do you get some update about it?

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Where did you update the style or class name? On one of the elements with the filter attributes? I tried both just in case with no result

Hey i just solved this: some custom code i forget to close the tag by </style>, my case the custom code is in site’s custom code settings > Header code section.

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Hey @jon.burdon! The issue does not come from cache or an error with the script but rather the element inside the collection item mapped to the fs-cmsfilter-field = venue field.

As you can see below, the element that contains this attribute is simply “hemel” while we are searching for an exact match of "Hemel Hempstead "

Could you please try updating this name and testing once more?

You deserve a medal! Thanks so much

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