Sync gets stuck

I have a database with multiple reference fields, and the import process gets stuck after creating around 100 rows.

I’m not sure if this is relevant, but I’ve tried syncing three times. Each time, it creates about 100 rows, pauses for a few minutes, adds another 10-15 rows, and then gets stuck indefinitely.

After an hour I’ve checked again and I had to log in again…
What can we do to resolve this issue?

Hi @work1

What is the dataflow direction? Can you record a Loom and walkthrough the setup?

@Support_Rohan_Ganach any updates on this?

Hey, @work1
We pushed some updates regarding this, can you please just cancel the sync that is stuck, and try again.

Hi @besart.kodraliu, I am struggling with the same problem and the sync is still just timing out with no records being updated.

Hey,
We are working to fix the issue.
Do you have any linked reference fields for this connection?
There is currently an issue with reference fields that we are trying to solve.

Hi Besart, yes I do. I have one single reference field.

Hi @MediaNerd, we’ve deployed a fix. Please follow instructions on Connect Reference Fields - Docs | CMS Bridge and try again.